To learn more about the differences between poker tools visit our blog post on the subject:
To start we would recommend checking out the tutorials on our Youtube channel which you can find here:
If you still have any questions we are here to help. Contact us through chat (the message icon in the top-right corner of the app) or set up an onboarding session where we will guide you through the app and how to use it here:
If despite identical inputs the results are still different know that is completely normal. Solvers have their own unique algorithms with which they achieve their results. There is a variety of ways you can distribute a betting strategy and still reach the same strength (accuracy) of strategy. Two solvers can lean towards different bet sizes and both strategies can have the same level of precision (measured in Nash Distance)
To read more about our benchmarks visit:
If the wait time is particularly long don’t hesitate to contact us through chat. We are constantly working on optimizing our queueing system and we are aiming to keep the lines as short as possible.
Also, keep in mind that the Pro subscription tier has calculation priority and is the least likely to experience wait times
We have found some browser plugins/extensions can interfere with the way our app is working so we recommend using Deepsolver in incognito mode (ctrl+shift+n) which disables them